Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://in.7balanced.com.

This website represents the brand 7Balanced, owned by Aarnaa UG (Haftungsbeschränkt), Germany. Products are marketed and distributed in India under FSSAI License No. 10725022000058 held by Ravi Ventures, Surat, Gujarat.

1. Information We Collect

When you visit our website, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment gateways)
• Device information (IP address, browser type, cookies)

We do not store credit/debit card details on our servers.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill orders
• Communicate order updates
• Provide customer support
• Prevent fraud and unauthorized transactions
• Improve our website and services
• Send marketing communications (only if you opt-in)

3. Payment Information

Payments are processed securely via third-party payment gateways such as Cashfree and other RBI-compliant providers.

We do not directly access or store your card or banking information.

4. Sharing of Information

We may share your information with:

• Courier partners for order delivery
• Payment gateways for secure transaction processing
• Government authorities when legally required

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember customer preferences

You can disable cookies in your browser settings.

6. Data Retention

We retain your order information for legal, tax, and compliance purposes unless you request deletion.

7. Your Rights

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)

To exercise your rights, contact:
contact@7balanced.com

8. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to jurisdiction of Surat, Gujarat.

9. Contact Us

For questions regarding this Privacy Policy:

contact@7balanced.com
+91 99042 44655